Martin Santiano

• Provided administrative support to the CEO

• Manage calendars, appointments, and travel arrangements

• Handled communication and correspondence

• Coordinated meetings and events

• Provided proactive assistance to the executives

• Provided extensive research support

• Spearheaded hiring process and interviews

• Moderated Youtube comments and provided content ideas

• Managed client calendars and emails, ensuring efficient scheduling and timely responses.

• Coordinated complex travel arrangements, optimizing cost and convenience.

• Prepared professional documents, presentations, and reports to support client needs.

• Provided technical support via remote troubleshooting with a member

• Accommodated an average of 70 requests a day including and not limited to billing and finance

• Answered an average of  50 calls per day to provide immediate assistance to members

• Collaborated with the editor-in-chief to research and plan the research journal

• Liaised with team members to ensure deadlines are met

• Wrote, edited, and proofread pieces of articles

TARLAC STATE UNIVERSITY

AB in English Language Studies (2018 - 2022)

Magna Cum Laude

• Competitive Research

• Formal and Academic Writing

• Proofreading

• Social Media Management

• Project Management

• Inbox Management

• Calendar Management

MS Office

Google Workspace

Notion

Asana

Canva

IMovie

Reading

Research

Language

Performing Arts

Dogs